ASPEN HOTEL LOYALTY CLUB MANAGEMENT SOLUTIONS

The Hotel industry gains from offering a good loyalty program to their guests and members. Aspen Loyalty Management Solution provides all the tools you need to better manage and communicate the benefits of your Loyalty program with your customers. Guests and members that engage in a loyalty program are more likely to increase their spending with the Hotel and/or Club. Along with a well-defined program, Aspen can help you with all the data gathering and reporting to better manage your Loyalty program.

With so many types of loyalty programs that offer a wide array of benefits such as allowing guests and members to trade points for rebates or gift certificates to stores, free stays, concerts or events, etc. Gathering and managing the data through loyalty programs can be very challenging. No matter what type of rewards program your property chooses, we provide you with a customizable module that facilitate the Loyalty Program management.

Aspen offers a full set of feature rich modules specific to the Hotel Loyalty Club Industry such as: Flexible Membership management (Customized Database Management), Integration with PMS, Rewards and Benefits, Real Time Reporting and KPI’s, Automated Marketing and Email, Mobile Application & Web Functionality, Tiered membership levels and multiple rewards, Member Portal.

These are just a few of the system modules specific to the Hotel Loyalty Club Industry which may be considered to customize an Aspen Management solution for your club.

ONE SYSTEM TO MANAGE YOUR CLUB

Integrating all departments into one CENTRALISED club management system

Accounts

A powerful integrated AR solution for your whole club business. Accounts Payable, General Ledger, Accounts Receivable, Club Credits, Payroll, Purchase Orders, Folio etc.

Payroll

A powerful integrated tool to manage your staff activities, from salary, attendance, to leave, and family members.

Retail POS

Our retail POS can be used for front desk, pro-shop and fully integrates with our facility booking, account receivable and membership modules.

F&B POS

We offer our own F&B POS or we can connect to your existing system.

Inventory

Our inventory management system addresses all your stock requirements, in and out, stock levels, purchase order etc.

Members

Powerful membership solutions to enhance and enrich your member relations. Fully customizable member, prospect and reciprocal club member profile management, with built-in loyalty programs, smart card technology, newsletters, email marketing, debenture management, car parking, gate entry and much more

Guest

Manage your guests more effectively and turn them into members.

Facility Booking

No more pen and paper booking. It not only manages booking of swimming lessons, tennis courts, bowling lanes, classes but also manages coaches, attendance, and commissions.

Event

Manage all your events with our Event Manager, from product rentals, equipment, venues, furnishings as well as member booking.

REAL TIME MANAGEMENT & REPORTING

Documents

A digitized solution to the mounds of paper members generate provides instant access to members files and club documents.

Dashboard

Customized dashboards for management, front desk, marketing and sales, provides each department an instant overview of your club business.

Mobile, iPad

Empower your staff and members with our web and mobile solutions, like electronic signatures, online bookings and member statements.

Reporting

With over 300 reports Aspen puts you in control of all aspects of your business in real time.

ECRM

Communicate with your members like never before. Aspen's powerful digital marketing solutions provides all the functions to manage responses and track all e-marketing results.

Customized Solutions

No two clubs are the same. We customize our software to meet the specific needs of your Club and offer ongoing development to grow with you as your Club grows.

On Site Training

We train all users on our software, so they can benefit from all of our system features and functions, from data entry, to scheduling, to reports.

Lifetime Upgrades

Our software is designed to last the lifetime of your Club. We are constantly developing new modules and features and we offer free upgrades of our system for the lifetime of your Club.