All In One Club Management Solutions

Aspen is the leading club software management provider in Asia. Providing the best communication tools and service solutions to the club industry.

Club Solutions

Golf Club Solutions

The Aspen Club Management System consists of a variety of software applications that have been specifically designed with the operations of your Golf or Country in mind.


Spa Club Solutions

Aspen’s Spa Club solution includes features such as: Prepaid Package Contract Management, Facility & Therapist Booking and
much more.


Fitness Club Solutions

With Fitness Club Management in mind, Aspen Club Management system offers all the features you need and more. Our Software features include: Facility Booking, Prepaid Package Contract Management


F&B Club Solutions

Aspen has developed specific and customizable modules to help our Dinning Club clients offer their members the best service possible from reservation to payment


Residence Solutions

The management of Residential Properties has challenges that no other Club owners share. The Aspen Club Management System provides custom tools for this industry


Private Club Solutions

The private Club needs are similar to the Dining Clubs, Aspen Club Management Solution provides the technology to better manage all aspects to help improve your club efficiency and service


WHY CHOOSE ASPEN CLUB MANAGEMENT?

The Best Club Management Solutions

With over 20 years’ experience, Aspen has been recognized as one of Asia's most reputable Club Management Solution. By working with the leading Clubs in APAC, Aspen has built, improved and refined the best Club Management Software Solution.

We provide large enterprise and small, public and private clubs with tailored Club Software that helps clubs build their member relationships, reduce operational costs, and increase retention and acquisition of membership. Our solution also provides modules that will help increase revenues from event bookings, facility bookings.

We empower clubs from as small as 150 members to clubs with over 400,000 members. Our customized software solutions allow club staff to focus less on back office paper work and more on engaging and better servicing members.

Total Integration

Aspen Club Management Solutions has over 50 modules that integrate all your departments into one system, giving you an unprecedented overview of your business on an hourly, daily, weekly or monthly basis.

We also provide a full open API (Application Programing Interface) that facilitates the integration with any PMS (Property Management System), POS (Point of Sale), Table Management systems and many more.

Customization

We work with you to customize our software to meet your specific needs and
requirements, bringing new business methodologies to help improve your business and member communications like never before. Applications such as mobile self-service facility booking have proven to benefit our club clients and set them apart from the competition.

Our R&D departments in Hong Kong, Singapore and Bangkok are comprised of some of the industry’s best programmers. Our project managers, developers and support team are multilingual and share an unwavering desire for our client's satisfaction.

Market Intelligence

Aspen database structure and market intelligence gathering, from membership profile and activities, provide Clubs with the right information for successful well targeted marketing campaigns. Aspen also provides remarkable tools for Loyalty programs management.

Support

We provide comprehensive training and 24/7 technical support. We also offer FREE lifetime software maintenance upgrades to meet the ever-changing needs of your business as you grow.

John Blanch

"Aspen has been our partner for more than 20 years. The development team has been instrumental in bringing my idea of a Smart Bag Tag to life. We are proud of this achievement and our members, guest and visitors love the efficiency that it provides. With this technology and our complete Aspen solution, we have seen and benefited from a dramatic increase in revenue."

John Blanch
General Manager, Thai Country Club

Siriya Celia Sophonpanich

"We have been using Aspen Club Management Software Solutions since 1995, and it has transformed the way we handle our membership management. Aspen’s solid experience and in-depth knowledge of Club management needs has shown to be the perfect business partner for us. With a powerful and full featured tool such as Aspen we can better serve our members and I have access to all of the critical financial and operational data to take well informed decisions."

Siriya Celia Sophonpanich
President, The Bangkok Club

Ricky Chan

"We have been benefitting from Aspen complete solution for many years. We particularly appreciate the financial system. Aspen’s support is remarkable and always there to help."

Ricky Chan
Director of Finance, Hong Kong Football Club

Jackey Cheung

"As an experienced Aspen user, one of the features I appreciate the most is it’s flexibility and how we can easily integrate with other systems. Aspen’s ability to send out different statements through different medias help us have the right information at the right time."

Jackey Cheung
Director of Finance, The Hong Kong Club

Neill Morgan

"One of Aspen best feature is the team behind it! I have benefitted from excellent consultancy and helpful support for both software and hardware."

Neill Morgan
General Manager, Jewish Community Centre

Mary Ku

"We pride ourselves with our Club’s excellence and our members satisfaction. Aspen provides us with a complete Club management solution. The support and accounting system features from Aspen are second to none. We particularly appreciate the ability to easily view all transactions posted from different outlets in one module."

Mary Ku
Chief Accountant The Refinery

Betty Simpson

"The Aspen system has shown to provide all that we need. We appreciate all the advice and support from a very competent and responsive team."

Betty Simpson
General Manager, The Helena May

Alex Lung

"We have implemented the Aspen Club Management solution throughout our corporate group because Aspen understands the importance in our need for customization. Aspen shares our vision in aiming to ensure the best possible client experience and providing tools that help us offer the best possible service to our members. We use Aspen as a standard club system for the group because Aspen understands how important of their operation change and willing to customize the system to help the club to create an experience for their members."

Alex Lung
Regional IT Manager, The Peninsula Group

Jonny Tang

"We are proud to be the first Aspen client, over 20 years ago. Our solution has help us provide excellence in service to our members and thanks to Aspen flexibility and support we have been and remain a leader in our industry. First club to use the system and still using now, currently implementing and upgrading to new SQL Version able to customize based on the club's requirements."

Jonny Tang
Financial Controller, Hong Kong Golf Club

John Blanch
Siriya Celia Sophonpanich
Ricky Chan
Jackey Cheung
Neill Morgan
Mary Ku
Betty Simpson
Alex Lung
Jonny Tang

Client Support

Aspen Customer Support

POWERFUL FEATURES YOUR MEMBERS WILL LOVE

iWebsite

Online booking and much more

A modern functional feature rich integrated
website with online self-service booking for your members.

iMobile

Your club in the palm of your member's hands

Instantly communicate with your members,
who can view statements on their phone

iBooking

Members can book via their phone

 
 

iMembership

New member registration

Joining your club couldn't be easier with our iMembership feature where prospects can sign up and pay thier
annual free via their phone.

REAL TIME MANAGEMENT & REPORTING

Documents

A digitized solution to the mounds of paper members generate provides instant access to members files and club documents.

Dashboard

Customized dashboards for management, front desk, marketing and sales, provides each department an instant overview of your club business.

Mobile, iPad

Empower your staff and members with our web and mobile solutions, like electronic signatures, online bookings and member statements.

Reporting

With over 300 reports Aspen puts you in control of all aspects of your business in real time.

ECRM

Communicate with your members like never before. Aspen's powerful digital marketing solutions provides all the functions to manage responses and track all e-marketing results.

Customized Solutions

No two clubs are the same. We customize our software to meet the specific needs of your Club and offer ongoing development to grow with you as your Club grows.

On Site Training

We train all users on our software, so they can benefit from all of our system features and functions, from data entry, to scheduling, to reports.

Lifetime Upgrades

Our software is designed to last the lifetime of your Club. We are constantly developing new modules and features and we offer free upgrades of our system for the lifetime of your Club.

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Aspen Office

Hong Kong office

Room 2, 21/F New Trade Plaza
Block A, 6 On Ping Street, Shatin, N.T., Hong Kong
Tel: (852) 3426 2230
E-mail : Help@aspen.com.hk

Thailand Office

Genex Solutions Co., Ltd.
891/24-25 Thanapat 360, Rama 3 Rd., (Bhumipol Bridge)
Bangpongpang, Yanawa, Bangkok 10120 Thailand
Tel: +662-284-1234
Fax: +662-284-3944